Our History

Capital Building Services Group has provided industry-leading commercial cleaning services to retail, corporate, commercial, industrial, and educational business venues for over 28 years. We have achieved this through a focus on customer intimacy, by maintaining a value driven culture which takes ownership of our customers’ challenges, utilizing quality people, developing innovative processes and producing consistent results.

Capital has assumed an aggressive posture in the Midwest since incorporation in 1987. We were placed on Inc. Magazine’s 500 list for 121st fastest growing privately held company in the nation and currently have a presence servicing more than 300 facilities in 26 states.

We have serviced some of the nation’s most respected retailers, corporations and educational facilities. Our largest retail clients have been partners with us ranging from nine to more than 20 years because we’re consistent with meeting expectations and flexible  enough to align with our customers’ ever changing needs. We maintain an average customer retention rate of 95%. Any start-up transition would be seamless as we have become proficient at large, multi-location, multi-state start ups working with our national partners, such as launching 140 locations within 30 days in multiple states.

Over the years, we have built an operations model that is dynamic and includes a proactive management system that manages and measures quality of daily tasks on non-daily projects, continually building strategies to improve individual worker skills while at the same time fostering opportunities for efficiencies and cost savings shared with our customers. We constantly train our staff and promote health and safety in the workplace with a dedicated  corporate safety committee ensuring all locations are compliant. We invest in open and honest communication with employees and customers through multi-level channels that drive continuity, consistency and historically our success in this industry.

We believe Capital is the best value solution for your janitorial needs. We’re not the largest contractor you’ll speak with, but we offer all the depth and resources of a very large organization while excelling in guaranteed personalized service from top level executives who will drive and manage strategic initiatives and relationship in our business partnership.